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ABOUT

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Swisscha Loss Adjusters offers a distinct competitive advantage through high-quality assessments, validation, and reporting, precisely tailored to meet the needs of our clients.

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Our team of Loss Adjusters operates across all nine provinces of South Africa, bringing over 25 years of expertise in short-term insurance across all levels—from claims technician to management. Our commitment to excellence drives everything we do.

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With strong support from a network of trusted panel service providers, we ensure effective cost management during the loss adjustment process, aligning with national building and procurement standards.

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Company Profile

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ENGAGEMENT 

  • Stakeholder engagement is pivotal in ensuring adherence with agreed SLA's {Service Level Agreement) 

  • Usage of existing vendors as per Administrator /Insurer to enhance effective customer value chain i.e., collection and issuing of damages report, salvage etc. 

  • Access to specialized services i.e., Structural Engineers, approved contractors etc. 

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PROFESSIONALISM 

  • To be always professional to key stakeholders (Insured, administrator, service providers and Insurer)

  • Adherence to the prescript and confinement of cover as per policy contract

  • Provision of risk improvements after reported and assessed losses.

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PROJECT MANAGEMENT 

  • To be always professional to key stakeholders (Insured, administrator, service providers and Insurer)

  • Adherence to the prescript and confinement of cover as per policy contract

  • Provision of risk improvements after reported and assessed losses.

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