ABOUT

Swisscha Loss Adjusters offers a distinct competitive advantage through high-quality assessments, validation, and reporting, precisely tailored to meet the needs of our clients.
Our team of Loss Adjusters operates across all nine provinces of South Africa, bringing over 25 years of expertise in short-term insurance across all levels—from claims technician to management. Our commitment to excellence drives everything we do.
With strong support from a network of trusted panel service providers, we ensure effective cost management during the loss adjustment process, aligning with national building and procurement standards.


ENGAGEMENT
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Stakeholder engagement is pivotal in ensuring adherence with agreed SLA's {Service Level Agreement)
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Usage of existing vendors as per Administrator /Insurer to enhance effective customer value chain i.e., collection and issuing of damages report, salvage etc.
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Access to specialized services i.e., Structural Engineers, approved contractors etc.

PROFESSIONALISM
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To be always professional to key stakeholders (Insured, administrator, service providers and Insurer)
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Adherence to the prescript and confinement of cover as per policy contract
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Provision of risk improvements after reported and assessed losses.

PROJECT MANAGEMENT
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To be always professional to key stakeholders (Insured, administrator, service providers and Insurer)
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Adherence to the prescript and confinement of cover as per policy contract
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Provision of risk improvements after reported and assessed losses.



